Quick Quick Note: The most difficult part of growing a business is making sure that you keep your proprietary material protected while also balancing culture, authenticity, and commitment to your clients. Contracts aren’t really our thing, but our lawyer insists on having these terms in place to ensure what happens inside the Program stays confidential, protected, and doesn’t wind up on some torrent website.
Beyond that, our goal is to ensure that you do your part, and we do ours—because we can’t guarantee results without both parties putting in the effort. And when you get results, we reserve the right to share them in our marketing to show others what’s possible.
To fully experience and gain the most benefit from our programs, you agree:
We are committed to providing all participants with a positive experience. Thus, Membership Mastery LLC may, at its sole discretion, limit, suspend, or terminate your participation in any of its programs, live, recorded, social-based, or digital without refund or forgiveness of remaining payments if:
- You become disruptive or difficult to work with;
- You fail to follow the program guidelines; or,
- You impair the participation of our instructors or participants in our program(s).
Privacy and Confidentiality:
We respect your privacy and must insist that you respect the privacy of fellow Program participants. We respect your confidential and proprietary information ideas, plans and trade secrets (collectively, "Confidential Information") and must insist that you respect the same rights of fellow Program participants and of the Company.
Thus, you agree:
- Not to infringe any Program participants or the Company's copyright, trademark, patent, trade secret or other intellectual property rights;
- That any Confidential Information shared by Program participants or any representative of the Company is confidential and Proprietary, and belongs solely and exclusively to the Participant who discloses it or the Company;
- Not to disclose such information to any other person or use it in any manner other than in discussion with other Program participants during Program sessions;
- That all materials and information provided to you by the Company are its confidential and proprietary intellectual property belong solely and exclusively to the Company, and may only be used by you as authorized by the Company;
- The reproduction, distribution and sale of these materials by anyone but the Company is strictly prohibited;
- That if you violate, or display any likelihood of violating, any of your agreements contained in this paragraph the Company and/or the other Program participant(s) will be entitled to injunctive relief to prohibit any such violations to protect against the harm of such violations.
While you are free to discuss your individual results from our programs and training, you must keep the experiences and statements, oral or written, of all other participants in the strictest of confidence.
You further agree that your participation is subject to our Privacy Policy and Terms of Use.
Program Content:
- Program education and information is intended for a general audience and does not purport to be, nor should it be construed as, advice or counseling tailored to any specific business or industry.
- All materials, procedures, policies, and standards, all manuals, all teaching aids, and the like that have been or will be made available by Membership Mastery LLC or its designated facilitators, or any other source, oral or written, are for individual use in or in conjunction with this training program only.
- Program content is for individual use only, and may not be sold, tape recorded, videotaped, shared, taught, given away, or otherwise divulged without the express written consent of Membership Mastery LLC, or its designated agent.
- The information contained in program material is strictly for educational purposes. Therefore, if you wish to apply (or not apply) ideas contained in this material, you are taking full responsibility for your actions.
- We assume no responsibility for errors or omissions that may appear in any program materials.
ROI Guarantee:
The client is guaranteed to close $5,997 or $5,497 (depending on which payment plan they selected) in sales before the end of the 90-day program duration. If not, Membership Mastery LLC will continue to work with the client until they do (for a maximum of an additional 3 months, as this timeframe has consistently proven to be more than sufficient when clients actively implement the strategies provided).
Guarantee conditions:
If the client fails to do the work prescribed by the program or does not participate in the program support, they will be disqualified from the ROI Guarantee. This includes the following:
- Client must make all of their payments on time
- Client must join at least 50% of the support calls (unless otherwise discussed)
- Client must be active in the community weekly
- Client must implement the program strategies
- Client must take every action within the program tracking spreadsheet
Membership Mastery LLC reserves the right to request proof that you’ve done what is prescribed above. In the event that the ROI guarantee becomes activated, the client must be willing to show proof.
Offer and payment terms:- The program is a 90 day program that provides coaching, accountability, and private community access. Any events offered do not roll over if unattended.
- The fee for this program has the following options: Pay In Full (save 10%), Payment Plans, Buy Now Pay Later Options. The price is listed on the respective checkout page sent to you in the enrollment process.
- You agree that no pauses or suspensions will be made once this agreement is signed. If you move, decide to stop your current business, determine that you would not like to be in the program anymore, or anything else, no pauses or cancellations will be made to payments. Pauses and suspensions are at the sole discretion of Membership Mastery LLC.
Third-Party Financing Providers
Membership Mastery LLC ("Company") may offer customers the option to utilize third-party financing providers, such as Affirm and Klarna, to facilitate payment for products or services. By choosing to finance a purchase through one of these providers, you acknowledge and agree to the following terms:
Independent Agreement – Any financing agreement entered into with Affirm, Klarna, or any other third-party financing provider is an independent agreement between you and the respective provider. Membership Mastery LLC is not a party to any financing arrangement and does not influence or control the terms, approval process, or conditions set by these providers.
Payment Responsibility – You are solely responsible for complying with the payment terms established by the third-party financing provider. Membership Mastery LLC is not responsible for any late fees, interest charges, penalties, or other obligations arising from your agreement with Affirm, Klarna, or any similar service.
No Liability – Membership Mastery LLC is not liable for any disputes, claims, or issues that may arise between you and the financing provider, including but not limited to credit decisions, payment processing errors, or changes in financing terms. Any concerns or disputes regarding financing should be directed to the respective third-party provider.
Non-Refundable Transactions – Payments made through third-party financing providers remain subject to Membership Mastery LLC’s refund and cancellation policies. Approval of financing does not alter the refund eligibility of your purchase as outlined in our Terms and Conditions.
By utilizing a third-party financing provider, you acknowledge that Membership Mastery LLC does not provide, extend, or manage credit and that all financing arrangements are governed solely by the terms set forth by the respective provider.
Right to Use Name and Likeness:You hereby consent to the use of your name, photograph, likeness, voice, testimonial and biographical material, in whole or in part, for publication or reproduction in any medium, including but not limited to television, radio, print media and the Internet, among others, for any purpose, including but not limited to public relations, education, advertising, marketing, training and research. This includes all Zoom calls, coaching calls, and sales calls. Your consent is granted to Membership Mastery LLC and extends to such use without restriction or limitation as to time or geographic boundary.
You hereby waive all rights you may have to any claims or demands for payment or royalties in connection with the use of any of such materials, regardless of the purpose of such use or publication, and regardless of whether a fee is charged or collected by Membership Mastery LLC for any product and/or service in connection with such use and publication.
You understand that Membership Mastery LLC owns all rights in and to any such photograph, recording or testimonial, including any copyright and/or trademark relating to such use.
If you wish to remain anonymous and do not consent to the use of your likeness, voice, or testimonials, please submit a written request to contact@membership-mastery.com explaining your reasoning. While we will make reasonable efforts to honor such requests, anonymity cannot be guaranteed in all circumstances, particularly where recordings are used for training, compliance, or other essential business functions.
Limited Liability:The amount of liability recoverable for any cause of action that arises under this agreement shall not exceed the amount paid for services outlined in this agreement, regardless of whether the cause of action is based in tort, contract or any other theory of liability. under no circumstances will the company be liable for special, incidental, indirect, or consequential damages of any kind, or for any loss of use, business interruption, costs of procurement of substitute goods or services, lost profits, or lost data, even if the client has been advised of the possibility of such damages.
Indemnification:
To the fullest extent of the law, the Client shall indemnify, defend and hold harmless Company, its officers, employees, agents, representatives, consultants, and contractors from and against any and all loss, costs, penalties, fines, damages, claims, expenses (including attorney’s fees) or liabilities arising out of, resulting from, or in connection with the services contemplated by this Agreement.
Terms of Sale:We are fully committed to your success—and we believe in the power of this program when it’s implemented consistently and completely. That’s why we’ve created a results-based refund policy that supports your investment while holding space for personal accountability.
By enrolling in this program, you agree to the following:
All sales are final. However, we offer a 12-month conditional refund for students who fully participate in the program and do not see results after completing all required actions.
To qualify for this refund, you must:
Consistently complete all required actions inside the program’s official curriculum and tracker for a full 12 months;
Specifically complete the lead generation strategies outlined, and generate the prescribed number of leads per day, as detailed in the tracker. This is a core component of building any business—and it would be unrealistic to expect results without doing this essential work;
Submit a written refund request within 14 days after the 12-month mark to contact@membership-mastery.com;
Provide proof of consistent action and lead generation efforts throughout the entire 12-month period.
Our team commits to doing everything on our side to support you. We believe deeply in this program—and in you—to achieve real results. But real results come from real effort, and this policy is designed to honor those who follow through fully.
By purchasing, you also agree to waive any rights to charge back your payment with your credit card provider. All refund requests must be submitted directly to us for review and consideration.
We’re here to walk this journey with you—and we’re rooting for your success every step of the way.
Delivery:
Upon successful completion of payment, access to the program is granted immediately. Please note that this instant access policy applies to full payments only and does not include deposits.
Our program includes a comprehensive online curriculum and resources, complemented by two weekly support calls designed to enhance your learning experience. All components of the program are delivered through the MemberUp platform.
To ensure successful delivery, we track program access and participation within the MemberUp platform. This tracking helps us maintain the integrity and quality of the program experience for all participants.
For any issues or questions regarding access to the program, please contact our support team at contact@membership-mastery.com.
Cancellation Policy for Rise 90 Day Program:
We encourage our participants to commit fully to their growth and development through our program. Therefore, please note the following terms regarding cancellations and pauses:
Payment Plan Commitment: If you have opted for a payment plan to facilitate your participation in our program, we are unable to accommodate any requests for pauses or cancellations once you have joined. This ensures fairness and resource allocation for all participants who have committed to the program.
Discretionary Pauses and Suspensions: Any decision to pause or suspend participation, including but not limited to medical or other significant life events, is at the sole discretion of Membership Mastery LLC. Such exceptions are rare and are evaluated on a case-by-case basis.
We understand that unforeseen circumstances may arise, and we encourage participants to reach out to our support team to discuss any serious issues that might impact their ability to continue in the program. However, please be prepared that the ability to offer a pause or cancellation is limited and subject to strict scrutiny.
For further information or to discuss a specific situation, please contact us directly at contact@membership-mastery.com.
Cancellation Policy for Rise Beyond Subscription
If you wish to cancel your Rise Beyond subscription, please ensure to send your cancellation request via email to contact@membership-mastery.com. To avoid charges for the next billing cycle, we require that your cancellation request is submitted at least 24 hours before your scheduled billing date.
Please note the following important points regarding subscription cancellations:
No Refunds: We do not offer refunds for any subscription payments already made. It is critical that you cancel in a timely manner to avoid further charges.
Email Requests Only: To ensure your cancellation is processed accurately and on time, all requests must be sent to contact@membership-mastery.com. Cancellations communicated through other channels may not be considered valid.
For any questions or further assistance with your subscription, please feel free to contact us at the same email address.
Deposit Policy
All deposits made to Membership Mastery LLC for any programs, services, memberships, or events are non-refundable but will be applied as a credit toward the total purchase price of the selected program or service. By submitting a deposit, you acknowledge and agree that:
Commitment to Services: The deposit secures your spot in the program, service, or membership and guarantees resource allocation for your participation.
Application of Deposit: The deposit will be credited toward the total program or service cost. Any remaining balance must be paid in accordance with the agreed-upon payment terms.
No Refunds: Deposits are non-refundable under any circumstances, including but not limited to changes in personal circumstances or inability to participate.
Payment Obligations: If the deposit is part of a payment plan, you are responsible for completing all scheduled payments as outlined in your contract or agreement. Failure to complete payments may result in forfeiture of access to the program or service.
By making a deposit, you affirm that you have read, understood, and agreed to this Non-Refundable Deposit Policy and accept full responsibility for completing your payment.